Touchpoint Industries / Products

INDUSTRIAL REFRIGERATION CYBERSECURITY

Protect the systems that keep your facility running.

Find vulnerabilities before attackers do. Quarterly assessments. Clear priorities. A plan to protect your industrial refrigeration systems.

Screw compressor with controls installed in an industrial equipment room

Experience that matters

Our team brings decades of cybersecurity experience at the highest levels of government and major corporate organizations.

We bring that expertise to the connected systems your facility depends on, with clear assessments and practical recommendations.

Refrigeration compressors, control panels, and connected pipework installed in a facility engine room

Why now

A digital breach.
A physical consequence.

The FBI, CISA, and government partners warn that attackers are targeting industrial refrigeration and cold-chain monitoring systems.

Inventory lossEquipment hazardsOperational disruption

Exposed controllers may allow temperature changes, forced heating or defrost, and loss of monitoring.

Read the FBI/CISA Warning

November 5, 2026 joint warning. Not evidence your site is compromised. No government endorsement.

What we assess

Every connection matters.

We review the equipment, systems, and access behind your refrigeration operation.

  1. 01

    Equipment

    Compressors + controls

  2. 02

    Systems

    Software + configuration

  3. 03

    Connections

    Networks + remote access

  4. 04

    Access

    Accounts + permissions

Exposure

  • Internet access
  • Network separation
  • Remote connections

Protection

  • Passwords + permissions
  • Firmware + software
  • Device access

Readiness

  • Backups + recovery
  • Logs + monitoring
  • Temperature + alarms

Assessment depth follows your package, agreed scope, access, and evidence. Unrelated corporate systems are not included automatically.

Quarterly assessments

Your systems change. Your security assessment should keep up.

Choose the assessment depth your operation needs.

01

Basic

Essential Security Review

$5,900Basic site feeFlat rate, regardless of compressor countPer quarterly audit · Per site
  • On-site walkthrough
  • Visible security concerns
  • Findings + next steps
View included scope

A practical, on-site review of your refrigeration environment to identify visible security concerns and prioritize where further investigation is needed.

  • Quarterly site walkthrough
  • Visual review of accessible refrigeration controls, connected computers, and networking equipment
  • Brief discussion of remote access and basic security practices
  • Documentation of visible equipment and configurations
  • Concise findings report with recommended next steps
  • Follow-up on previously identified concerns

A bounded introductory review. No authenticated system inspection, configuration validation, log analysis, comprehensive vulnerability detection, or penetration testing.

Discuss Basic
02

Advanced

Systems Security Assessment

Custom proposalScoped to your facilityPricing confirmed before work beginsQuarterly assessments
  • Everything in Basic
  • Selected system + configuration reviews
  • Prioritized improvement roadmap
View included scope

A deeper assessment combining on-site observations with your team’s documentation and approved system reviews to uncover security gaps beyond what is visible during a walkthrough.

  • Everything in Basic
  • Collaborative review with operations and IT personnel
  • Collection and review of relevant documentation and configuration evidence
  • Review of equipment inventories, network diagrams, and remote-access arrangements
  • Approved inspection of in-scope system configurations
  • Review of user access, authentication practices, firmware status, and available backup documentation
  • Equipment-level findings and a prioritized improvement roadmap
  • Quarterly updates to evidence, findings, and remediation progress

A deeper review of selected systems, equipment lists, network diagrams, and configuration records within the agreed boundary. Not an unrestricted enterprise audit.

Discuss Advanced
03

Comprehensive

Full-Scope Security Audit

Custom proposalScoped to your facilityPricing confirmed before work beginsQuarterly assessments
  • Everything in Advanced
  • Every agreed in-scope system
  • Security score + progress review
View included scope

A comprehensive quarterly audit of the agreed refrigeration environment, with detailed examination of every in-scope system, a documented security score, and a prioritized plan for improvement.

  • Everything in Advanced
  • Detailed review of every system within the agreed assessment boundary
  • Account permissions, password requirements, and multifactor authentication
  • Remote access and network separation
  • Firmware, software, and configuration security
  • Available event logs and security-monitoring settings
  • Backup and recovery arrangements
  • Temperature-limit settings, alarm routing, and escalation procedures
  • Documented security score with category-level findings
  • Executive summary and technical findings
  • Findings walkthrough and phased improvement plan
  • Quarterly score comparisons and progress review

Every agreed in-scope refrigeration control, supporting computer, network component, and remote-access system. Unrelated corporate systems are excluded. Missing access or evidence is marked unassessed, not passed.

Discuss Comprehensive

Basic has a fixed fee. Advanced and Comprehensive are scoped to your facility, with pricing confirmed in a proposal before work begins.

No continuous monitoring, emergency response, remediation, or penetration testing is included.

Compare the packages side by side
Compare assessment depth
Included scopeBasicAdvancedComprehensive
On-site walkthroughIncludedIncludedIncluded
Documentation + configuration reviewNot includedSelected systemsAll in-scope systems
Logs, alarms + recovery reviewNot includedAvailable backup documentationIncluded within scope
Security score + progress reviewNot includedNot includedIncluded
Penetration testingSeparate serviceSeparate serviceSeparate service

Included in Comprehensive

Know where you stand.
Track what improves.

One overall security score. Clear findings across five areas.

  1. 01Access
  2. 02Networks
  3. 03Maintenance
  4. 04Alarms
  5. 05Recovery
How scoring works

The documented methodology is applied consistently. Assessment coverage and missing evidence are shown alongside the score. Unavailable evidence is marked unassessed, not passed. A score is not a certification or guarantee of protection.

How it works

From your site to a clear next step.

  1. 01

    Scope

    Agree on systems + access

  2. 02

    Assess

    Review on site + with IT

  3. 03

    Prioritize

    Findings + practical next steps

  4. 04

    Reassess

    Track changes each quarter

All system access and testing require customer approval.

Additional service

Penetration Testing Available

Deeper validation. Separate scope and pricing. Written authorization required.

Discuss Penetration Testing

The details

Good questions.
Straight answers.

What types of facilities do you assess?

Cold-storage facilities and industrial sites operating refrigeration compressors, their refrigeration controls, and connected supporting systems. We confirm the facility, equipment, and assessment boundary with you before an agreement begins.

What is the difference between the three packages?

Basic is a bounded on-site visual review. Advanced adds documentation and approved reviews of selected system configurations. Comprehensive examines every system within the agreed refrigeration boundary and includes a documented security score with coverage and category-level findings.

How often are assessments conducted?

Assessments are conducted quarterly. Methods, site access, and scheduling are agreed with your operations and IT teams.

What does the Basic assessment cost?

Basic is $5,900 per quarterly audit, per site. It is a flat fee regardless of compressor count. Scope and payment terms are confirmed before work begins.

How are Advanced and Comprehensive priced?

We review your facility, connected systems, and assessment needs to define the scope. You receive a proposal with clear pricing before work begins.

What access will your team need?

Access depends on the package and approved methods. Basic relies on accessible equipment, observations, and discussions. Deeper reviews need relevant documentation and approved access to in-scope systems. We review password policies and authentication settings; do not send plaintext passwords. Unavailable evidence is marked unassessed.

Is penetration testing included?

No. Penetration testing is an additional, separately scoped and priced service. It requires written authorization, agreed boundaries, and methods and scheduling coordinated with operations and IT. No assessment package automatically includes it.

Will you change equipment settings?

Assessment work does not automatically authorize equipment changes. System access, testing methods, and scheduling need customer approval. Any proposed change or remediation is separately scoped; disruptive testing against live refrigeration equipment is not implied.

Do you fix the issues you identify?

Assessments identify and prioritize concerns and recommend next steps. Remediation, configuration changes, and equipment work are separately scoped and agreed. An assessment does not include those services by default.

Does this include continuous monitoring?

No. Quarterly assessments do not include continuous monitoring between assessment cycles, emergency response, or a guarantee of protection. Findings depend on the agreed scope, available access, and evidence.

Can you assess multiple locations?

Yes, multiple sites can be discussed and scoped. Basic has a fixed fee per quarterly audit, per site. Advanced and Comprehensive are quoted in a proposal. Tell us how many locations you are considering, and we will confirm the scope, pricing, and schedule for each location.

Discuss your facility

Start with your operation.

Tell us about your facility. We’ll help define the right assessment.

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